Who we are
At Kindling Hamsters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website kindlinghamsters.com and make purchases through our WooCommerce-powered store.
Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information (when you make a purchase, register an account, or contact us):
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely via third-party payment gateways)
- Non-Personal Information
- IP address
- Browser type and device information
- Pages visited and browsing behavior
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including shipping and customer support
- To send order updates, promotions, and newsletters (only with your consent)
- To improve our website, products, and customer experience
- To prevent fraud and ensure secure transactions
- To comply with legal obligations
How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:
- Payment processors (Square, Paypal, etc.) to securely process transactions
- Shipping carriers to deliver your orders
- Third-party services (Google Analytics, Facebook Pixel, etc.) for website analytics and marketing
- Legal authorities if required by law or to prevent fraudulent activity
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website performance and functionality
- Remember your preferences and shopping cart items
- Analyze visitor behavior for a better shopping experience
You can control cookie settings through your browser preferences.
Data Security
We implement security measures to protect your personal data. However, no online transmission is 100% secure, so we encourage you to use strong passwords and keep your account information safe.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing emails at any time
- Request a copy of your stored data
To exercise these rights, contact us at owner@kindlinghamsters.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.
Changes to This Policy
We may update this Privacy Policy from time to time.